Product Class |
The Product type exposes the following members.
Name | Description | |
---|---|---|
ProductCategoryGUID | Unique identifier for the ProductCategory object associated with this Product. | |
SalesAccountGUID | Unique identifier for the SalesAccount object associated with this Product. |
Products are a way to refer to the costs and expenses of a case that may or may not be billed to the customer. Products can be fixed fees, items sold to a customer (e.g. ad space, blueprints, or computer cables), or services such as seminars or training.
The catalogue of Products for an organization defines the offerings that the organization may provide. Items are instances of products assigned to a Case.